Fridge problems explained
Fridge Problems: What They Mean and How We Fix Them
Pick the symptom that matches your fridge or freezer. Each guide explains the likely causes, what you can safely check yourself, what not to do, and how our Harare technicians repair it at your home.
- Written by fridge technicians
- Safe checks you can do first
- Honest view on repair versus replace
- Same-day repairs across Harare
- Fridges and freezers only, nothing else
- Mobile across Harare, no need to transport the unit
- Open 24 hours, 7 days a week
- Price agreed before any work starts
Choose your fridge or freezer symptom
Fridge not cooling
The fridge runs, the light is on, but the food is warm. The most common call we get.
Read moreFridge leaking water
Water under the crisper drawers or on the kitchen floor, usually a blocked defrost drain.
Read moreFridge making noise
Buzzing, clicking, rattling or grinding that was not there before.
Read moreFridge freezing food
Lettuce frozen, milk slushy, eggs cracked. The fridge is running too cold.
Read moreFridge not switching on
No light, no hum, nothing. Usually after a power cut or surge.
Read moreFreezer not freezing
The freezer runs but the meat is soft. Chest and upright freezers alike.
Read moreIce build up
Thick frost on the walls or a sheet of ice behind the back panel, coming back after every defrost.
Read moreFridge compressor problems
Hum and click, hot compressor, or a compressor that runs but does not cool.
Read moreFridge running constantly
The compressor never switches off, the sides are hot and the bill is climbing.
Read moreFridge door seal problems
Torn, hardened or shrunken gaskets that let warm air in and cause frost, sweating and high bills.
Read more
Why the symptom matters more than the brand
Two fridges with the same fault behave the same way whether they are a Defy or a Samsung. A warm fridge with a running compressor points to refrigerant, airflow or defrost problems. A silent fridge points to the supply, thermostat, relay or compressor. Water on the floor points to a blocked drain or a door that is not sealing. Reading the symptom correctly is most of the diagnosis.
That is why we ask you to describe exactly what the fridge is doing when you call or WhatsApp. It helps us bring the right parts and it often means the repair is finished on the first visit.
Services that fix these problems
Fridge repairs
Diagnosis and repair of any household or commercial fridge at your address, anywhere in Harare.
Read moreFridge regassing
Leak test, repair, vacuum and recharge with the correct refrigerant, done properly at your address.
Read moreFreezer repairs
Chest freezers and upright freezers that are not freezing, icing up or running non stop.
Read moreCompressor replacement
Testing and replacing seized, burnt out or weak compressors on fridges and freezers.
Read moreThermostat replacement
Fridges that are too warm, too cold or never switch off because the control has failed.
Read more24 hour fridge repairs
Emergency and after hours callouts across Harare, every night, weekend and public holiday.
Read more
FAQ
Frequently asked questions
Can I fix any of these problems myself?+
Some simple things, yes: clearing a blocked drain hole, cleaning dusty condenser coils, checking the plug and socket, and making sure the door closes and seals. Anything involving refrigerant, the compressor, wiring or the control board should be left to a technician. Each guide lists the safe checks.
My fridge has more than one symptom. Which guide should I read?+
Start with the one that appeared first, because faults cascade. A failing door seal causes ice build-up, which blocks airflow, which makes the fridge warm and the compressor run constantly. Or simply call us and describe everything you have noticed.
How do I know if the fridge is worth repairing?+
If the cabinet, doors and insulation are sound, most faults are worth repairing. Our guide on repairing versus replacing a fridge walks through the decision, and we always tell you honestly when a repair does not make sense.
Not sure what is wrong?
Describe the symptom to us on 0782 886 252 or WhatsApp and we will tell you what it is likely to be and when we can come out.